This Shipping Policy outlines how HELMET LLC processes and delivers orders placed through our sales channels.
We work with authorized third-party logistics partners to ensure reliable and efficient delivery, primarily serving customers within the European Union (EU).
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may vary depending on product availability and order volume.
Once an order has been processed and dispatched, customers will receive shipping confirmation and tracking information where available.
Shipping Destinations
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Primary shipping destinations: European Union (EU)
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Shipping availability may vary depending on local regulations and logistics coverage
Orders to restricted or unsupported regions may not be accepted.
Delivery Time
Estimated delivery times depend on the destination and shipping method selected.
Typical delivery times for EU destinations are approximately 7–15 business days after dispatch.
Delivery times are estimates only and may be affected by customs clearance, local holidays, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping fees, if applicable, are displayed at checkout before payment is completed.
Costs may vary depending on destination, order size, and selected shipping method.
Customs, Duties, and Taxes
Customs duties, import taxes, or other fees imposed by local authorities are the responsibility of the customer, unless otherwise stated at checkout.
Customs processing times may vary and are not included in delivery estimates.
Tracking
Tracking information will be provided once the order has been shipped, where supported by the carrier.
Tracking updates are managed by third-party logistics providers and may not be immediately available.
Shipping Issues
If a shipment is delayed, lost, or damaged in transit, customers are encouraged to contact our support team.
We will assist in coordinating with the logistics provider where possible.
Contact
For shipping-related inquiries, please contact:
Email: registered.agent@abacuspro.com
