Customers may request an order cancellation before the order has been processed or shipped.
Once an order has entered processing or has been dispatched, cancellation may no longer be possible. In such cases, customers may refer to our Returns Policy after receiving the item.
To request an order cancellation, customers should contact our support team as soon as possible with their order details. Cancellation requests are handled on a case-by-case basis, depending on the order status at the time of the request.
Please note:
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Orders that have already been shipped cannot be cancelled
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Refunds for cancelled orders (if applicable) will be processed using the original payment method
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Processing times for refunds may vary depending on the payment provider
Contact for Order Cancellation
For order cancellation requests, please contact:
Email: registered.agent@abacuspro.com
